Shipping Policy
At formedela, we aim to provide a smooth, reliable, and transparent shipping experience for every customer. Below you’ll find all details regarding processing times, delivery estimates, tracking, and shipping-related questions.
Order Processing
All orders are processed within 1 business day (Monday–Friday).
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order is processed, you will receive a confirmation email containing your tracking number.
Shipping Times
United States
• Standard Shipping: 5-8 business days
International Shipping
• Standard Shipping: 6-12 business days
Note: Delivery estimates do not include processing time.
Shipping Costs
Shipping fees are calculated at checkout based on your location and chosen shipping method.
Order Tracking
Once your order ships, you will receive an email with your tracking number and a link to follow your package’s progress.
If you have trouble tracking your order, contact us at contact@formedela.com and we’ll be happy to assist.
Wrong Address Disclaimer
Please double-check your shipping information before placing your order.
If an incorrect address is entered, formedela is not responsible for lost or undelivered packages.
If you catch an error immediately after placing your order, email us at contact@formedela.com and we’ll do our best to update it before your package ships.
Lost or Damaged Packages
If your item arrives damaged or is lost in transit, contact us at contact@formedela.com and we will work with the carrier to resolve the issue as quickly as possible.
Customs & Duties (international orders)
International customers are responsible for any customs fees, import taxes, or duties required by their country. These charges are not included in our prices.
Questions?
If you need help with an order or have any shipping-related questions, reach out anytime at contact@formedela.com. We’re here to help.